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What is Customer Credit and how does it work?

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Written by Zen Malow

Eligible traders can choose Customer Credit as their payout method instead of receiving their payout through a standard cash payout method.

When Customer Credit is selected, the trader receives an increased profit share for that payout:

Normal Profit Split

Customer Credit Profit Split

75%

85%

80%

90%

90%

100%

The increased profit share applies only to the payout being received as Customer Credit. It does not permanently change the trader's profit split for future payouts.

Customer Credit can be used toward the purchase of any account offered by Prime Time.

Once the Customer Credit payout request has been submitted and accepted, the selection is final and irrevocable. The trader cannot cancel or reverse the selection, convert the Customer Credit to cash, request a cash payout instead, or exchange the credit for a refund or cash equivalent.

Customer Credit must be used within 365 days of the date it is issued. Any unused balance after that period expires and is forfeited without refund, replacement, or other compensation.

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