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How can I contact customer support?

Written by TradePrime Admin

Our Support Team is available to assist with questions regarding your Prime Time account, trading rules, platform access, payouts, and other account-related concerns.

You can contact Prime Time Support through the following channels:

Live Chat:
Use the chat feature available through the Prime Time website or Help Center.

Email:
Contact our Support Team through the official support email, [email protected]

When contacting support about an account-specific or trading issue, please provide as much relevant information as possible, including your account number, trade ID(s), screenshots, and a detailed description of the issue. This will help our team investigate your request more efficiently.

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